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Billing & Cancellation
Will I get a receipt for my purchase?
How do I change the credit card or billing information on my account?
Who do I contact if I have a billing question?
How do I change my plan?
How do I cancel my paid subscription plan?
How do I cancel my free trial?
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Can my computer receive a virus from downloading the software or attending a session?
How does JetWebinar work with firewalls?
Is the JetWebinar solution secure?
Recording & Playback
Can I edit a recording?
Where are my recordings stored?
How do I convert a webinar recording?
Can I host a live webinar?
How do I record a webinar?
System Requirements & Purchasing
What payment types do you accept?
How do I purchase JetWebinar?
What are the system requirements for running JetWebinar?
Attending A Webinar
What are the system requirements to attend a JetWebinar session?
Do I need a JetWebinar account to attend a session?
How do I join a webinar session?